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Carrier Resource Center
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What do you need help with?
Convoy
Payments and Account Management
Payments and Account Management
Payment
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What do I do if my BOL is rejected?
How do I check the payment status of a load?
How do I get paid/How do I set up Velo?
How do I earn free Quick Pay?
What if I use a factoring company?
How can I contact the payment team?
See all 10 articles
Carrier Standards, Scores & Safety
What goes into the performance score?
How do I improve my performance score?
How do I get more information about compliance?
What happens if I don’t meet Convoy’s performance standards?
Cancelling/Falling off Loads
