Carrier Activation for Carriers that Hauled for Convoy, Inc.

The Convoy Platform is owned and operated by DAT Freight & Analytics as a neutral freight marketplace for brokers and carriers. If you previously had an account with the freight brokerage Convoy, Inc., you can activate an account on the Convoy Platform in 4 simple steps: 

1. Log in to the Convoy mobile app

   Enter the phone number connected to your prior Convoy, Inc. account. If you need to redownload the app, you can do so from the Google Play Store or iOS App Store. 

2. Verify the account 

   The Convoy Platform will send a code to the phone number or email on file with the FMCSA for your MC/DOT. Select the verification method you prefer to use (text message or email), and enter the code into the next screen. 

3. Review and accept terms 

   Review and accept terms to finish setup of your account.

4. Submit insurance

   Have your insurance agent send carrierinsurance@convoy.com a Certificate of Insurance (COI) that meets the minimum requirements. Once we verify your insurance, you'll be all set to book loads on the platform.

Need help with your account? Contact carrieraccess@convoy.com 

Need help with your insurance? Contact carrierinsurance@convoy.com