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FAQ: Convoy Safety Scores

 

What is a Convoy safety score?

Convoy uses carrier safety and compliance data from the FMCSA to determine the safety scores of carriers in our network. If a carrier’s safety score is over Convoy’s threshold, they will be ineligible to work with Convoy. 

To get more information about your company’s score, please email compliance@convoy.com

 

Why is my Convoy safety score over threshold? 

Some factors that can contribute to the Convoy Safety Score include:

  • Crash history 
  • Speeding or traffic violations
  • Hours of Service violations 
  • Out-Of-Service violations  

You can view review data on your company's violation history on the SMS website.

 

Why is my Convoy safety score different from my FMCSA BASIC scores?    

Convoy’s safety score is based upon detailed and extensive carrier safety and compliance data from the FMCSA. This is used to develop a single, synthesized safety score for each carrier in our network. In contrast, the FMCSA organizes carrier safety data into 7 Behavior Analysis and Safety Improvement Categories (BASIC) to identify carriers with potential safety issues that require intervention. Simply put, Convoy’s safety score uses FMCSA data to produce a single score, rather than 7 separate scores.     

 

How do I improve my Convoy safety score?

Review your company’s violation history on the SMS website to determine where you are receiving violations and assess where you can improve your safety. 

The following resources from the FMCSA contain information meant to help carriers operate more safely:

Accuracy of your registration information matters. If you feel the information in your FMCSA and DOT registration is not an accurate reflection of your company profile, you may wish to take steps to update it with the FMCSA here

 

How will I know when my company is compliant with Convoy’s standards?

We will automatically send you load offers the instant we can work together again. 

 

Related Articles: What are Convoy's compliance standards? 

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