Carrier Resource Center

What do you need help with?

How do I complete a load?

1. Open the Convoy Driver app.

2. Turn on location services from your phone's settings. Leave location services on for the entire trip.

3. Tap “My Loads"

4. Tap “Booked"

5. Tap the current job.

6. Arrive at the pickup location, and when your truck is loaded, tap “Complete Pickup” and then “Confirm Pickup” to confirm.

7. Arrive at the drop-off location and when your truck has been unloaded, tap "Complete Delivery" and then "Confirm Delivery".

8. Finally, you will need to submit your BOL. Submitting your BOL is required to get paid, even if you use a factoring company.

Was this article helpful?
42 out of 49 found this helpful
Have more questions? Submit a request