Carrier Score: How is it calculated?

To account for a carrier's history on the Convoy Platform, performance scores are calculated by combining scores from the last 50 shipments, 60 days, and 360 days. This ensures that carriers with long term, high quality history are not negatively impacted by short term issues. It also positively accounts for shorter term higher volume, high quality performance trends in the previous 60 days.

80% of a carrier’s score comes from their performance over their last 50 loads and their shipments in the previous 60 days, while the remaining 20% comes from their previous 360 day scores. 

For carriers that have less than 50 shipments in 60 days, their performance on those 50 loads will have a higher weight when calculating their score. 

• Example: If a carrier has completed 39 shipments in the last 60 days, their last 50 shipments will hold a higher value over their 60 day score.

  • 60 Day weight: 39 shipments / 89 shipments (total of 60 days and 50 shipments) = 43.8% * 80% = 35.05% of total score

  • 50 Day weight: 50 shipments / 89 = 56.17% * 80% = 44.94% of total score

Conversely, if a carrier has more than 50 shipments in the last 60 days, their performance within the 60 days will have the higher weight. 

• Example: If a carrier has completed 120 shipments in the last 60 days, their 60 day score will be weighted more heavily over their last 50 shipments.  

  • 60 Day weight: 120 shipments / 170 shipments (total of 60 days and 50 shipments) = 70.58% * 80% = 56.47% of total score

  • 50 Day weight: 50 shipments / 170 = 29.41% * 80% = 23.52% of total score

Please note, the carrier’s 360 day score is based on 360 days prior to their last completed shipment. For example, if a carrier has not hauled a load booked through the Convoy Platform in over 360 days and then completes a new shipment, their scorecard will then only reflect 360 days prior to their newly completed shipment.  

We understand that not every carrier has the same business model, therefore, they shouldn’t be graded the same as a carrier with an opposite level of volume. Our score calculation allows us to have a more accurate and objective view into a carrier's performance.