Carrier Resource Center

What do you need help with?

Convoy dedicated freight

What are Dedicated freight contracts?

Dedicated freight contracts allow carriers to get exclusive access to loads in a lane they prefer at a single rate which has been agreed upon upfront, for a specified period of time.

Contract terms can vary by the maximum expected number of loads per week, duration and start date.  Once a carrier wins a contract, they’ll start receiving load offers labeled “Dedicated” within the Convoy app. Carriers must accept or decline loads within four (4) business hours of being notified.  We also require carriers to accept 80% of the loads they are offered as part of their contract while maintaining an on-time to pickup and dropoff rate of over 90%.  

In most cases we cannot set specific appointment times for individual loads, as many of our shippers tender shipments to us with preset appointments or requested delivery times. Please take this into consideration when bidding on a Dedicated freight contract.

Finally, note that an award of dedicated freight does not create or constitute an exclusive relationship, or any employment status, between the carrier and Convoy.

How can I get access to Dedicated freight contracts? 

Convoy has a limited number of Dedicated freight contracts within the Convoy app that will vary from week to week.  While you may occasionally see Dedicated freight contracts which you can bid on within the Convoy app, not all carriers will see Dedicated freight contracts.  

Carriers choose to bid on contracts from within the Convoy app by specifying a rate per load and any other constraints (such as preferred start date or preferred days of the week).  Carriers with competitive bids may be contacted by a Convoy representative to agree on the final price and terms of the contract.  

Screen_Shot_2019-10-24_at_2.20.55_PM.png

To learn more about our dedicated freight terms and conditions, please click here

How long do Dedicated contracts last?

Each contract can have a different duration, specified in the offer details page.  Contracts may last for multiple months. 

How can I see all the Dedicated freight contracts available to me?

If a Dedicated freight contract is available to you, it will be shown to you in your offer list.  Currently, there is no way to search or filter for Dedicated freight contracts.  


If you have additional questions, please email dedication@convoy.com

Was this article helpful?
3 out of 4 found this helpful
Have more questions? Submit a request

Comments