For the fastest response to your Convoy questions, please call (425) 214-1769 and choose from the following extensions below:
- Load in Progress, Detention, and Lumpers
- New Carrier Sign Up
- All other questions
Texting and Emailing
You can text the Convoy team at (425)629-0692, or email us at [email protected]
Reporting an Issue in the Convoy App
If you're on a load in progress and run into any issues that we at Convoy should know about, you can report an issue in the app. This will flag one of our Live Operations team members, who will then reach out to you directly to resolve the issue. Note, this is the same process for requesting detention.