What do you need help with?
Questions about getting paid through Convoy
- ★ What do I do if my BOL is rejected?
- How do I check the payment status of a load?
- How do I get paid/How do I set up Velo?
- How do I earn free Quick Pay?
- What if I use a factoring company?
- How can I contact the payment team?
- What happens if a load is cancelled by the shipper?
- How do I request detention?
- What is Convoy's detention policy?
- Can I fax or mail documents to Convoy?