What do you need help with?
Payment
Questions about getting paid through Convoy
- ★ How do I set up my payment profile to get paid by Convoy?
- ★ What do I do if my BOL is rejected?
- ★ How do I get a 1099 form from Convoy to file my taxes?
- How To Add a Debit Card
- QuickPay Terms and Conditions
- How do I Earn Free QuickPay?
- How do I check the payment status of a load?
- What if I use a factoring company?
- How can I contact the payment teams?
- What happens if a load is cancelled by the shipper?
- What is Convoy's detention policy?
- How do I request detention?