What do you need help with?
Mobile App
Dispatching
- ★ How do I create a saved search?
- Flexible Trailer Returns
- Frequently Asked Questions on Cross-Border Shipments
- What if the lane I want doesn’t have any shipments available?
- How can I see power-only loads in the app?
- Dispatch: Assigning and Adding Drivers
Driving
- How do I confirm a reefer temperature in the Convoy app?
- Power Only In-App Inspections
- How to Disable Android Battery Optimization
- Why should my phone be plugged in and charging?
- How to Disable Your iPhone's Power Save Mode
- How to report a problem / How to request to cancel a load?