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Frequently Asked Questions on Cross-Border Shipments

Convoy is proud to announce access to cross-border shipments between the United States and Canada!

 

Who can haul cross-border shipments? 

Convoy's expansion enables owner-operators and small carriers to access additional freight to haul, with capabilities to search for, bid on, and win cross-border loads directly in the Convoy mobile app.

How can I get signed up to haul cross-border shipments?

For complete information on our compliance requirements, click here

What lanes are available for cross border shipments?

Our primary lanes for cross-borer shipments are from the United States to Canada. While we currently do not have any Canada to US shipments available, we are adding new lanes every month. Please "Request a Load" in the Convoy app to receive alerts when these lanes become available! 

Which regions are not available for shipments? 

At the moment, we do not service shipments to and from Quebec.

How do I get paid?

If you have a bank account in Canada, Convoy will mail checks to your address on your profile. Please remember, in order to earn free Quickpay and have your payments process out in two business days, you must meet all the requirements listed on your ratecon by using the Convoy app. 

If you have a bank account in the United States, please click here

What email do I reach out to with questions?

If you have any questions regarding our cross border shipments, please email canada@convoy.com.

 

 

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