How does QuickPay work?

QuickPay offers fast and flexible payment speeds to meet your business needs. Carriers that choose to get paid directly for loads booked via the Convoy Platform can select from different QuickPay options offered by the broker of the load. You can also adjust the payout speed from the time you book, up until the day of payment.

Payout speed options will always include payment in 30 days (for free), and may include QuickPay such as payment in two days (for a low fee), and same-day payment within 8 hours (for a low fee). Carriers can become eligible for discounts on QuickPay fees by meeting the app-use requirements.

Note: The payout speed options available on a load are determined by the broker of the load. The options offered by the broker are visible from the load details page when viewing a load and shown in the payments tab after booking a load.

If you follow the app-use requirements to earn the QuickPay discount, you can choose from the following payout speeds and associated fees.

For shipments that did not meet the Convoy app-use requirements, you still have access to QuickPay payment speeds on every load. Below is the QuickPay payment speeds and associated fees without the discount.

*Note: Carriers must complete 5 shipments in the last 365 days before they can select Same-Day QuickPay without the discount.

• Assign the correct driver to the shipment using the Convoy app at least 4 hours before the shipment’s pickup appointment.

• The driver must log in to the Convoy mobile app and enable location services at least 4 hours before the scheduled pickup time, maintaining this until the load is delivered.

• The driver's location data must verify their presence inside each facility from the time they mark as arrived until their departure.

• If the driver anticipates being late to any appointment, they must notify this at least 4 hours in advance via the Convoy app, phone, or email.

• Pickup and dropoff stops must be marked as complete in the app or carrier web page.

• Upload all the complete and correct paperwork from the shipper and receiver, including a signed Bill of Lading (BOL), through the Convoy app, within 24 hours of completing the shipment.

As a reminder, the Convoy Platform is completely free to use - there are no sign-up fees or monthly fees.