Carrier Resource Center

What do you need help with?

How to Add Commercial Driver’s License (CDL) Information on Your Carrier Profile

Carriers on Convoy can add or edit their CDL information on their profile through the website or app. Adding CDL information is recommended to increase the chances of booking relevant loads. Although it's optional, some loads may be restricted to carriers with CDL information based on pickup/dropoff verification requirements.


Here's how you can add or edit your CDL information on your carrier profile:

Add a CDL via the Convoy App:

  1. Go to Profile
  2. Select Drivers & Dispatchers
  3. Choose the user name you want to edit
  4. Click on Edit Profile
  5. Scroll down to Commerical Driver License
  6. From there, you can add your license number and issuing state
  7. Click Save to save your changes

App_CDL_Demo.png

Add a CDL via Carrier Web:

  1. Go to Account Settings
  2. Select Drivers & Dispatchers
  3. Choose the edit button next to the user name you want to edit
  4. From there, you can add your license number and issuing state
  5. Click Save to save your changes

 

FAQs:

Can I update/add CDL information later?

Yes, you can update CDL information on your profile at any time.

 

Who within my fleet has the ability to add or adjust CDL information?

Users in the Dispatch Office, Dispatch Driver, and Owner/Operator roles. Learn more about user roles here.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments