Carriers may receive a notification that they do not currently fit Convoy's compliance standards. This is generally because of the company's CSA Safety Rating, operating authority status, or Convoy safety score. 

FMCSA Safety Rating

Convoy works with carriers who either have a Satisfactory rating or are Not Rated. 

Carriers with a Conditional Rating can work with Convoy once the rating has been changed by the FMCSA to Satisfactory. 

Operating Authority

Carriers must have active, for hire authority. For more information, visit the FMCSA’s web page on operating authority.

Convoy Safety Scores

Convoy uses data from the FMCSA to create a score for each carrier in our network. Per company policy, we cannot work with carriers who are over Convoy’s safety score threshold. Some factors that can contribute to these scores include: 

• Crash history 
• Speeding or traffic violations
• Hours of Service violations 
• Out-Of-Service violations  

You can view your violation history on the FMCSA's SMS website. The FMCSA’s guide on improving FMCSA safety compliance may be helpful in improving Convoy safety scores. Please see our FAQ on Convoy safety scores for more information. 

Want more information on your company?

Have questions about whether you meet Convoy’s compliance standards? Contact our Quality & Compliance Team at compliance@convoy.com.