Convoy’s detention policy is $40/hour starting 2 hours after your scheduled appointment time.
Detention charges max out at five hours per stop.
The following requirements must be met in order to receive detention:
- Driver is checked in prior to appointment time
- For reefer loads, driver pre-cools prior to appointment time
- Trailer is clean, odorless, and serviceable
How will I know if I received detention and where will I find how much?
Detention compensation will be added onto your original rate, and an updated rate confirmation will be sent to the dispatch emails on file.
If I’m late, do I still get detention?
If you accept a last-minute load and expect to be late, please report your late arrival within the app or to our live operations team at 425-214-1769, option 1.
Please note that if you call facilities to arrange your own appointments without going through Convoy, you will be forfeiting your claim to detention charges.