Carrier Resource Center

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What happens if a load is cancelled by the shipper?

Convoy will issue you a Truck Order Not Used (TONU) if you have already arrived to the pickup on time and we are unable to secure a similar load for you.

Typically, TONU's are paid $150 for dry vans and flat beds, and $250 for reefer shipments. These payments process out next business day. 


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