This article is for informational purposes only and does not constitute legal advice or recommendations regarding a particular practice.
You are temporarily responsible for someone else’s cargo. Take proactive measures to ensure the security of the trailer and cargo throughout the transportation process with thorough preparation and clean handoffs.
You are responsible for safeguarding the cargo from pickup through to delivery. Minimize stops, find secure places to park, and keep the cargo safe when at rest.
Between pickup and dropoff, you oversee the trailer and cargo at all times. Protect the trailer and cargo from unauthorized access or theft and have a plan in case of emergencies. Inform the broker promptly in case of theft or a breakdown.
These tips will help you keep cargo safe while it is under your Care, Custody, and Control.
Thorough pre-load preparation can help mitigate in-transit load security risks.
Share accurate driver information with the Convoy app and understand shipment and facility requirements.
Take care of necessities before pickup. Arrive well-rested and with a full tank of fuel. Inspect the tractor and trailer before departure to reduce the risk of an in-transit breakdown.
Keep important information on hand. This includes the VIN, license plate number, trailer number, trailer description, and rate confirmation.
The driver’s situational awareness and actions are key to keeping a load secure.
Create distance. Most theft occurs at stops near pickup facilities where a shipment may have been followed to. To combat this, leave the pickup area and drive 200 miles to reduce the risk of being followed.
Cargo at rest is cargo at risk. If possible, drive directly through to the delivery stop. However, if you do have to stop, for example, due to hours of service or to wait for a delivery appointment, choose a secure location and take security measures.
Selecting a secure place to stop is important.
Recommended - Locate a secured yard that is gated, well-lit, staffed, and has video surveillance.
If you’re leaving your tractor and trailer:
If you’re leaving a trailer:
Not Recommended - On the side of the road:
The quicker you react and share information, the better the chance of cargo (and your truck) being recovered.
In case of a theft incident, contact law enforcement and the broker of the load immediately. Be ready to share the following information:
In case the truck or trailer breaks down, inform the broker quickly to help coordinate getting the load to its final destination.
Gather and share proof of load delivery
Ensure the load is received by authorized personnel and collect documentation and signatures needed to confirm the shipment was completed successfully.
Share the proof of delivery with the Convoy app promptly.